The two most common online security vulnerabilities within youth sports organizations concern registration systems and email accounts. In both cases, the password used to access these areas is of utmost importance.
To be as safe as possible, please see our previous blog post – Top 5 Password Security Tips. One key example is to have unique passwords – administrators should never share accounts and should never have the same password as one another.
Email accounts are very easy to create using Demosphere Webmail. The below video assists administrators with the process of creating accounts plus some additional tips for adding multiple addresses at once and situating mail forwarding if desired.
If you have a phone or mobile device capable of receiving e-mail you can setup Demosphere Webmail to receive and send e-mails from your device! If you have signed up for Webmail and have a mailbox, simply follow the directions linked below to setup your phone. These directions are directly from the Knowledge Base and can be accessed at any time.
If you need an answer to a question when using any Demosphere Products, please remember to check out the Knowledge Base (KB).
In the KB, there are hundreds of answers to Frequently Asked Questions. The Support Team is constantly updating it so the answers are current and accurate. Also in the KB is a video library that contains over 50 training videos.
If you can’t find what you’re looking for, you can easily submit a request to the Support department from the Support Center. When you submit a case this way, your contact information is automatically carried over so the Support Team can respond quickly.
To access the Support Center go to your Admin Home area and click on the Support Center icon, or if you’re using the Online Registration System click on the life preserver icon found at the top of the screen. The Support Center will open up in a new tab or a new window and you can scroll through the Knowledge Base, Video Library, or submit a case.