WebWriter® Content Management System Improvements

With this week’s production release, Demosphere has made several usability enhancements to the WebWriter content management system for managing Demosphere youth sports websites. We’ve based these updates on feedback from our users:

Image and file management just got easier with the ability to delete multiple files at one time in the File Manager view. To use this feature, click in the checkboxes located next to each file name you want to remove and click the red Delete Checked Files button:

website-file-management

Remove any unused calendar event tags in the WebWriter Events Calendar view by clicking on the red trash icon, located next to each Event Tag Filter located to the left of the full calendar view. Deleting an Event Tag will remove all associated events from the calendar and from all displays on the public website:

website-calendar-event-management

Demosphere relies heavily on the feedback of our members to help ensure our products and services best meet the needs of our clients. Please be sure to provide any feedback/suggestions to us at support@blog.demosphere.com.

RosterPro® Online Player Registration System Improvements

With this week’s production release, Demosphere has made several usability improvements to the RosterPro online player registration system based on feedback from our users:

1. The display order of seasonal groupings in public registration will match the display order of the season structure that Admins setup for that season

2. When posting the donation only link/URL to your public website, it will direct users immediately to Step 4.1 of the public registration process, allowing members and sponsors to quickly and easily make donations to your organization Custom registration data fields

3. When adding/editing Custom Data fields to collect custom data from your membership, admins can now control both the display text, as well as the column header text for viewing the data in both Registration Management and Report Builder

 

Custom registration fees

4. For any custom registration fee that is setup for a particular season, you can quickly view which groupings have been associated with that fee by clicking the orange grouping button under Fees and Discounts

Custom registration report builder

 

 

5. After creating any custom filters and/or configurations on a report using Report Builder, the settings will be saved so that you do not have to re-filter or reconfigure the report after the initial save, allowing admins to access their information as quickly as possible

invitation only player registrations

 

6. After a player has accepted an invitation for an “Invite Only” Season, Grouping, or Team; the Club Administrator has the ability to delete the invitation for the player so the invitation can be used for another player or resent to the same player for a different Season, Grouping, or Team

 

Demosphere relies heavily on the feedback of our members to help ensure our products and services best meet the needs of our clients. Please be sure to provide any feedback/suggestions to us at support@blog.demosphere.com.

More Flexibility With RosterPro® Automatic Installment Plans

registration_season_setup

RosterPro Registration Administrators: the moment you’ve been waiting for! You can now create up to four different installment plan options for any one season!

With yesterday’s production release, you can apply unique payment options within the same season. If the option to allow for installment payment options is turned ON, you will have the ability to set up customized options within the season settings view while managing any season

We’re excited to bring even more flexibility to our online player registration system to ensure our products are meeting the needs of our customers! As always, we welcome your feedback and product suggestions. Email us at support@blog.demosphere.com.

 

 

 

Protect Your Organization from Email Scams

A few years ago, Demosphere posted about the topic of Email Scams and how to protect yourself. This issue has recently re-surfaced with a few of our clients reporting being the victim of email scams.

In one recent situation, the scam involved an email being sent “from” the President of the Club to the Club’s Treasurer, asking for money to be wired into a specific bank account. Unfortunately, the wire transfer was processed and the money has thus vanished from the Club. Local authorities are working to uncover the source, however it’s improbable that the funds will ever be recovered.

These situations are real and it’s important to learn what you can do to prevent them. Below are some recommendations to help protect the Demosphere community:data privacy

  • Keep passwords secure:  It’s important to keep your passwords safe to avoid unauthorized use of your accounts. Check out our previous post for some tips on managing password security.
  • Verify all financial transactions: If someone in your organization asks you to transfer funds, always question and verify the validity of the request first. In this case it truly is better to be safe than sorry.
  • Don’t post personal email address on your public website: Demosphere recommends using one generic contact email address for your organization on your public website, such as info@example.com. Keep board member, administrative and coaching staff emails private.
    • Demosphere’s WebWriter® CMS  product allows you to create protected content pages, so you can ensure your members have access to the info they need, without exposing your organization to potential phishing scams.Data Privacy
  • Protect your member data: Be sure to review the Privacy Policy of your database provider(s) to ensure contact info, such as email address, are kept private and secure.
    • Part of Demosphere’s mission is to maintain an ethical approach to data privacy to protect the privacy of the children and volunteers in our youth sports community.

Have you had a related experience? Post a comment below and let the Demosphere Community know what to watch out for!

Who’s Responsible For Reporting Scores?

Referee A enters the League Scheduling System to report game scores. All seems to be going according to plan until they realize Referee A was the incorrect referee to report the scores for this game. Referee B, the correct reporting ref, then enters the system and is unable to edit the sporting and game scores.

How can Referee B correct already reported game scores from a different referee?

  • Begin in Elements Admin
  • Under the Schedules & Results heading, click on Match Report/Stats Admin
  • At the top, in yellow, choose to edit match reports by Team
  • Click into one of the divisions
  • Under the Schedule heading, find the game that you would like to update and click the “vs” link under the “MR” column header

match-report

  • Select the green Edit Referees button in the top-left
  • Change the Center Referee drop-down to either blank or a specific referee

match-report

As an Administrator, if you edit a Match Report and change the Center Referee to a blank field, then another referee (including Referee B) can submit that report.

If you edit a Match Report and change the Center Referee to a particular ref, then only that referee (with the same email and pin) can submit the report. The system will display the email address of the selected referee to help discriminate among User IDs.

When using the specific referee method, be sure when you choose the referee from the drop-down that you check for possible duplicates in the list. If a User has two different accounts, the account you’ve selected and the account they use might not match up – not giving them access to the report.

Any questions related to score reporting in the League Scheduling System? Reach out to Demosphere Support at support@blog.demosphere.com.